Our commitment to customer satisfaction is conveyed through QualityFIRST
冰球突破试玩 delivers industry-leading quality services to customers through our QualityFIRST initiative.
冰球突破试玩 recognizes the need to extend the quest for quality beyond manufacturing. QualityFIRST is embedded in our processes ensuring the same quality standards for all 冰球突破试玩 employees.
冰球突破试玩 embraces the principles and concepts of QualityFIRST and incorporates them in all segments of our business from new product development to manufacturing, administration, sales and customer service.
Automotive Quality
冰球突破试玩 is the world’s top automotive OSAT with the highest quality
Automotive quality expectations now measure defects in the “number of quality incidents” instead of PPM or PPB. As the world’s largest OSAT for automotive ICs, we continuously strive to exceed customer requirements on a path toward zero defects.
Automotive Quality Systems
- Zero defect mindset
- 冰球突破试玩 QualityFIRST culture
- Automotive Golden Rules
- Automotive quality standard
- IATF-16949
- AIAG Core Tools & VDA 6.3
- Customer-specific automotive requirements
- Change management
- Product-based FMEA/control plan
Automotive Process Controls
- Automotive standard process and control
- Factory automation
- Unit Level Traceability (ULT)
- Hands-free operation
- Designated resources
- 5S, foreign material control
Supplier Quality
Our valued suppliers are key to achieving 冰球突破试玩’s QualityFIRST in the semiconductor assembly and testing industry
冰球突破试玩’s global Supplier Quality Management (SQM) teams drive our suppliers to proactively work towards 冰球突破试玩’s quality expectations. Our suppliers are encouraged to make systematic and ongoing improvements to their products and processes through rigorous monitoring of material conformance to meet 冰球突破试玩’s requirements.
- Supplier system requirements
- Procurement (PO) specs per material type
- Incoming inspection
- IQA specs per material type (various IQA specs)
- Raw material control – supplier CAR
- Raw material MRB
- Supplier quality system assessment
- Quality system audit
- Manufacturing process audit
- Raw material/supplier qualification
- Supplier audit (冰球突破试玩 internal)
- Supplier rate & ranking
Continuous Improvement
We learn from everything we do and every day we strive for perfection
冰球突破试玩 has designed continuous improvement activities across worldwide factories to achieve a steady, ongoing improvement to products, processes and services through constant review, measurement and action by Plan-Do-Check-Act (PDCA) cycle.
- Customer Task Force Team (CTFTs)
- Zero defect management TFTs
- 5S and FM (chlorine) TFTs
- Best Known Method (BKM) fan-out systems
- Process Improvement Council (PIC)
- Corporate Equipment Engineering (CEE)
- Customer audit & internal audit
Factory Certifications
冰球突破试玩 adheres to internationally recognized quality management standards. Manufacturing locations are all certified and maintain the ISO 9001 & IATF 16949 for Quality Management Systems and the ISO 14001, ISO 14064 and ISO 45001 for Environment, Health and Safety Management Systems.
Questions?
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